The Wealth Vibe Show!

Ep 218: How To Use CRM To Build Ethical, Scalable Success

Vinki Loomba Season 2 Episode 218

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In this insightful episode of The Wealth Vibe Show, host Vinki Loomba sits down with George C. Knowlton III, a seasoned entrepreneur, real estate inspector, advisor, and general contractor. With over 40 years of hands-on experience in various industries, George shares how structured CRM systems and AI-driven processes have transformed his business operations, enabling sustainable success and scalability.

Key Insights:

  • From Construction to CRM Innovation: How George’s transition from general contractor to tech entrepreneur led to the creation of the Now It's Done business operating system, designed to help small to medium-sized businesses scale and optimize operations.
  • The Power of CRM Systems: How CRM systems, when properly utilized, can help businesses stay organized, nurture customer relationships, and automate workflows for maximum efficiency—without overwhelming business owners.
  • Leveraging AI for Growth: George discusses how AI-powered virtual assistants, integrated within CRM platforms, help streamline tasks like customer outreach and communication, freeing up time for high-impact activities.
  • Overcoming the DIY Trap: Learn why George advocates against the "do-it-yourself" approach when it comes to implementing CRMs. He shares valuable advice on the importance of partnering with experts to avoid costly mistakes and ensure long-term success.

Episode Timestamps:

  • 00:00 - 04:40: George’s journey from construction to CRM and business systems
  • 04:40 - 09:50: Building the Now It’s Done business operating system and its impact
  • 09:50 - 14:00: How CRM systems can help businesses scale 
  • 14:00 - 18:30: The role of AI and virtual assistants
  • 18:30 - 22:00: The importance of ethical design 
  • 22:00 - 26:00: Common mistakes entrepreneurs make with CRMs 
  • 26:00 - 30:20: Tips on choosing the right CRM system 
  • 30:20 - 35:10: Leveraging CRM and structured processes
  • 35:10 - 40:30: How technology is evolving CRMs 

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